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  • New Tech Support Option for Friends Life Care Members

New Tech Support Option for Friends Life Care Members

By Maria Buehler
August 7th, 2023 For Members Comments Off on New Tech Support Option for Friends Life Care Members
dog with glasses peering at a laptop

The internet can be a wonderful thing.  It can help us connect with others, keep up to speed on the news and weather, save money by finding sales, play our favorite music, answer those trivia questions that come to mind with a quick search, and so much more.

Seniors & Baby Boomers & Online Scams

But there are bad people out there who want to take advantage of us and our hard-earned money. That’s right, online scams are a serious threat to everyone and especially older adults.

Seniors and baby boomers may not be as familiar with the latest technology and security measures. Scammers often target older adults by pretending to be someone they trust, such as a family member, a friend, a government official, or a charity worker.

The scammer may ask for personal or financial information, or try to convince people to send money or gift cards. Some common online scams that seniors and baby boomers can fall prey to include: phishing, lottery/sweepstakes scams, or tech support scams.

Other Technology Challenges for Older Adults

Besides the threat of scams, viruses or identify theft, there are other common struggles and frustrations that older adults may have with computers or other tech devices, internet access, and online solutions and apps including:

  • Challenges with setting up a new device or subscription based streaming service like Netflix
  • Confusion about how to use different applications, websites, or telehealth solutions
  • Feeling overwhelmed by the amount of information or options available and having a difficulty finding relevant or trustworthy sources of information or services
  • Lack of technical support or guidance when encountering issues like pop-ups, email lock-outs, and more…

Now Offering Quincy to Friends Life Care Members

baby boomer overwhelmed with online optionsIf you are looking for help with your computer problem, device set up, or other such tech support, one company that offers reliable and affordable support specifically for people aged 55+ is go go quincy.

Friends Life Care has connected with go go quincy and members can join a special program as a benefit of membership.

Quincy is a team of friendly and experienced technicians who can help baby boomers and seniors with virtually any computer issue, such as setting up devices, troubleshooting errors, installing software, helping set up a telehealth call, backing up data, and more.

How can Quincy Help?

Quincy by FLC is for members and can be your trusted support for making technology work well. Beyond fixing tech issues, and protecting against common scams, Quincys (yes, they’re real people) can help schedule medication reminders on your Amazon Alexa, help save money when shopping online, assist with phone apps when they’re not working and more. Friends Life Care members can schedule a set-up session today to start accessing this exclusive benefit. Then just call for a skilled team member to solve your tech headaches, remotely.

Please note, a set-up appointment is necessary before receiving on-demand support. Quincy by FLC allocates 20 minutes of free support per month. Limited accounts available – grab yours today. Click here to get started.

You can contact them by phone at 215.259.5049 or visit the website at at quincybyflc.com. go go quincy also offers online courses and tutorials on how to use various technologies and applications safely and effectively.  Their mission is to help older adults with tech needs.

They have done several interviews nationally to explain more about this, including one on Fox television.  And check out the interview featured below on WCNC Charlotte which has been  posted YouTube.

Be Careful and Informed

Technology can be frustrating. Setting up a new device or using technology to do something new can be challenging.  And online scams can be scary and difficult. It helps to be careful and informed and take advantage of useful and trusted services out there. Remember to always use common sense and trust your instincts when dealing with strangers online. And if you need help with your computer or internet access, don’t hesitate to contact go go quincy for friendly and professional tech support.

The internet is a wonderful place to explore, learn, connect, and have fun. But it also comes with some risks and challenges that we need to be aware of and avoid.  By following these tips and using go go quincy as your tech support partner, you can enjoy the best of both worlds: a secure and satisfying online experience.

 

 

 

Friends Life Care  posts on the eMeetinghouse blog. It is another way to share health, wellness and prevention information with aging adults.  Friends Life Care is a mission-driven nonprofit that — for over 30 years — has been helping older adults — especially Friends Life Care members — to thrive at home as they age.  If you are not yet a Friends Life Care member, connect with us. Our plan counselors can answer your questions and explain the benefits joining.  

 

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