Open Positions
Care Coordinator – Neighboring Counties outside of Philadelphia
Friends Life Care is looking for a Care Coordinator to assist members in Delaware, Lower Montgomery and Philadelphia counties who are receiving care in the home with planning, coordinating and evaluation of care needs and services, including home assessments and home modification recommendations. Care Coordinators primarily work remotely, however, they must live near the area of their members in order to conduct in person visits.
Core responsibilities for this position include conducting screenings and assessments, identifying risk factors, developing and accessing community resources and implementing and coordinating care in the home.
The work of the Care Coordinator is reflective of the ideals and values of the organization including integrity, simplicity, and respect for the inherent dignity of every human being and fostering the independence of each member.
Responsibilities:
Maintain contact with assigned members and/or responsible parties based on the applicable member contact schedule and follow-up as appropriate including health advocacy and education for members.
Using the Care Coordination Department’s clinical screening tools and assessments (including member self-health assessments), the Care Coordinator will determine the member’s appropriateness or eligibility for: a) preventive care initiatives; b) community resources; c) other insurances such as Medicare and long term care insurance, if applicable; and d) services based on member’s Friends Life Care plan.
Encourage members in accessing resources to achieve their health and wellness goals. Resources may include the VigR® Enrichment Workshops and various community health and wellness related resources.
When appropriate, establish, implement and monitor a plan of care for the member that is both beneficial to the member and cost effective for the organization. Will continue to follow and monitor the Plan of Care and revise as needed in order to maintain members’ safety in the home.
Provide consultation to other Care Coordinators based on credentials and/or specialized expertise (e.g. nursing, social work, occupational therapy, physical therapy, hospice, etc.).
Understand, comply with and communicate all aspects of continuing care agreements to members and/or responsible parties.
Develop and maintain a list of services and resources to support members.
Provide on-call coverage during evenings, weekends, and holidays on a rotating basis with the Care Coordination Department.
Understand and comply with all applicable policies, procedures and standards of practice.
Demonstrate proficiency in data entry and comply with all data entry requirements.
Maintain confidentiality of member/client information and comply with the HIPAA regulations and standards.
Participate in educational program planning as required for quarterly Member meetings.
Participate in the role of ambassador in the VigR® Enrichment Workshops.
Serve on committees/work groups as appropriate or requested.
Perform other related duties as assigned.
Requirements:
- Strong written and verbal communication skills
- Excellent problem solving and crisis intervention skills
- Excellent organizational and time management skills
- Proficient in Microsoft programs, data entry and use of social media tools.
Qualifications:
- Degree in Social Work with a minimum of 3 years of experience working in related health care field.
- Must maintain professional credentials and state licensure as appropriate and required.
FLCP provides equal employment opportunities to all employees and applicants for employment without regard to their status in any protected class, including but not limited to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, lay off, recall, transfer, leave of absence, compensation and training.
Job Type: Full-time
COVID-19 considerations:
To protect our staff/clients, FLC is currently monitoring in-person contact and COVID-19 restrictions to impose certain client contact requirements. Visits are conducted by phone, video conference or in person. Policy subject to change.
If you are interested in becoming a part of the Friends Life Care team, please email your resume to HR@flcpartners.org
Thank you for your interest in working with Friends Life Care.
Friends Life Care is always looking for the best and brightest applicants. We know that it takes a mix of individuals to make a great company.
