Meet the Team: Kate Roberts, MSW, LSW

By Cheryl Proska

Meet the Friends Life Care Team!


Friends Life Care is the largest and oldest long-term care provider of its kind — but none of it could be possible without our dedicated employees working every day to make it happen. This “Meet the Team” blog series will spotlight different members of our amazing staff. Today, we are getting to know our Associate Director of Care Coordination & Provider Relations, Kate Roberts, MSW, LSW

Kate Roberts has 20 years of experience working in the non-profit sector. She has spent over a decade advancing the psycho-social needs of 400 residents within a CCRC community. Kate holds a Bachelor degree in Social Work from West Chester University and a Master degree in Social Work from Widener University. She started with Friends Life Care in 2017.


Q. Why did you choose to go into Social Work?

A. I wanted to help people. I am curious about why people make the decisions that they make; what influences them to act in situations and not act in other circumstances. I find social work so interesting because it takes the view of meeting people with where they are now and working with their own strengths and challenges. Social Workers see the person in the environment with their biological, psychological and socioeconomic status and provide information, empathy and assist in seeing opportunities but it is the person’s decision to act or not.


Q. What do you enjoy most about your job?

A. I enjoy working with and learning from the Care Coordination team! It is a very talented group of professionals who are committed to providing the best service/information/referrals to members. They each bring great experience, thoughtfulness and a sense of humor to their jobs. The Care Coordination team is comprised of professionals from different disciplines and that enhances our ability to overcome challenges to our members thriving at home.


Q. What were you doing before you came to Friends Life Care?

A. I worked in a CCRC in Montgomery County for 12 years. I supervised social workers in Independent Living, Assisted Living and Skilled Nursing. I provided orientation to new residents of Independent Living, served as liaison to Administration and communicated policy and procedural changes. The most challenging aspect to retirement community living is helping people remain in their home and educating them about the costs, benefits and services of moving to Assisted Living or Skilled Nursing. And in reverse, ensuring that post-rehabilitation in Skilled Nursing, that the resident has what they need to be safe and successful in Independent Living in Personal Care.


Q. Any fun facts about you that you’d like to share?

A. My husband and I have two sons that are involved in sports each season. So when I am not at work, I am more often than not a taxi service and running from one event to another!

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