PROVIDER TESTIMONIALS
Home Care Providers Share Their Positive Experiences About Friends Life Care
Friends Life Care partners with established, reliable, credible home care agencies to provide care for our members who need it. Many of our partnerships consist of years long relationships with qualified agencies. Hear what some of our home care providers have to say about us.
“H & M Personal Home Care is fairly new to FLC but so far, I want to say in this short time our relationships with your coordination team have been very great. The team gives us quick responses for questions asked about referral and they are helpful in getting responses from clients when we have questions. H & M is hoping to continue working with FLC and building on the relationship.”
“I have been working with FLC for four years now. I can say that this is the most rewarding experience in my business. FLC is a patient-centered, family-oriented organization and if you share their values, you have to trust them to take care of your loved ones.”
“What my staff likes most about our enduring partnership with Friends Like Care is your Care-coordinators’ knowledge of and commitment to each FLC Member as an individual with unique care needs. Their knowledge enables our Care coordinators to do their job well and make the best possible match between Caregiver and FLC Member.”
The Management, Assurance Health Care Services
“Assurance Health Care Services chose to partner with Friends Life Care (FLC), because the organization demonstrates concern for its members, and we share similar values: commitment to clients, respect for clients, caring for clients, and dedication to clients and services provided. The directors and Care Coordination department are superb! They are understanding, cooperative, friendly, and accessible. The finance department is also accessible and credited for timely remittance. We delight in having a good working experience with Friends Life Care (FLC).”
“Thank you for the opportunity to say thanks to all the wonderful people we work with at Friends Life Care. We have been partners in helping your members for over 18 years and that is because of the relationships we have established with all those at FLC who we deal with. From the first phone call looking for caregivers, to weekly case management calls, to the work that gets done to make sure the billing is done correctly and timely, we are grateful for the professionalism of all of you at FLC. We look forward to moving forward in the new year with even better care being provided to your members through enhanced communication between our companies.”
“Silver Lining has partnered with Friends Life Care for over 20 years. We started working with Friends because they shared the same mission to keep our loved ones aging in their homes. Over the years we have all been thrown unforeseen challenges, the most recent one being COVID. Friends and Silver Lining worked diligently together to make sure that their members continued to receive consistent, caring, and safe service.
Silver Lining knows that if an issue arises, we are able to reach the Friends Care Coordinators who respond quickly, efficiently and compassionately. Also important, the Friends management team is very hands on, and it is not unusual for them to roll up their sleeves and jump in to help with a critical situation.
Here we are so many years later, still partnering with Friends Life Care and we continue to share the same mission … keeping our loved ones aging in their homes with the compassion, respect, and quality care they so deserve. We are so proud and grateful to be partnered with such a dedicated organization.”
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